CUSTOMER RETENTION.
In an age of online shopping and big chain stores, we believe in the power of the small business–and that power lies in relationships and personal communication. When your customers receive a call from us (on your behalf), it’s just one more way you’re showing them that you care.
The average diabetic patient will visit his pharmacy 12 to 15 times a year to fill prescriptions and to purchase supplies and equipment necessary to help him manage his disease. In contrast, he will only see his physician 3 to 4 times a year. Pharmacists are therefore positioned to be a key provider of healthcare, information, and resources for persons with diabetes. As industry trends shift to having pharmacists play a broader role in overall patient care, research is already showing the benefit to diabetic patients in improved patient outcomes.
A call from your pharmacy ( done by Rev It Up Rx on your behalf) to tell your customers about the benefits of therapeutic footwear is one more way you can demonstrate you care about your patients. And when they come in to be evaluated and fitted for shoes, you have another opportunity to showcase your excellent customer service and build relationships with those customers.
Walking out of your pharmacy with a new pair of shoes is an immediate feel-good experience! Customers that have dealt with foot pain and diabetic complications for years will be thanking you for putting them in a product that finally brings relief. And they’ll probably go out and tell others about you too!
